It is imperative that you read these before you register with us, as you will be bound by the Terms Of Service.
You agree that as a visitor of this website you will abide by the following terms:
Acceptance of Terms
The Service we offer is governed by these TOS, to which you agree. By using our Service, you acknowledge and agree to these TOS, which you consider fair and you accept them without any reservations. Our relationship to you is subject to these TOS, which are regarded as if individually negotiated per client, since every Project is different.
These TOS may be updated by us from time to time without notice to you. You can review the current version of the TOS at anytime at the present website address. Any changes shall be effective immediately for any Project undertaken from that moment on. You are solely responsible for regularly reviewing the TOS at the present Internet address (URL), where the most recent version can be found. Your order of our Service, your communication with us about our Service affirms your agreement to the renewed TOS and any changes made for any Projects for which we have agreed or you have paid after the date of change.
Description of Service
The Service that we provide is to attempt to find a qualified researcher for any given subject for your sole use. The Service is provided "AS IS" and we assume no responsibility for our inability to provide the Service, including but not limited to our inability to find a qualified researcher who will accept half or less of what you've paid us for the Project(s) who we feel will carry out the service in a responsible and timely manner. We are also not responsible for the deletion, timeliness, mis-delivery or failure of any computer system (yours, ours, the researchers or any system in-between) to store or properly identify and send any information, data or files to you or any third party.
In order to access our Service you will need access to the Internet, the World Wide Web (WWW) and an email account which can receive the files we will send. We are not responsible for disruption or malfunction to these services, nor are we responsible for the costs incurred by their use, direct or indirect. You are solely responsible for receiving our emails to you, and to check if any have been mis-sorted as junk or spam mail by your email provider, if they have not been delivered.
You must not and cannot, under these TOS, use any deliverable from our Service, or part thereof, for any official business or for handing it in at a university, college or other educational institution or establishment. Our Service is to be used for private study only. Deadlines are assumed to be for your own private use.
Law and Ethics
By using the Service, you agree that the provision of Service described herein does not offend you and is not illegal in your country of residence. You do not consider the provision of help and support for academic research to be unethical or immoral, and it does not offend you in any way.
Unlawful and prohibited use
As a condition to your use of the Service, you will not use the Service for any purpose that is unlawful or prohibited by these TOS. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use, including but not excluded to ours.
Personal Contract
You are not entering into contract on behalf of an organisation, but for your own personal use. We do not make contracts with companies or organisations who seek to hire our services and all such contracts, if done, should be regarded as to be cancelled immediately, granting no rights to the organisation or its representatives since they mis-represented themselves.
Quotations
Quotations will be given for Projects as they have been described using the information you have given us up to that time. Once a quotation has been given and agreed on, you cannot change or add to the specifications, or shift the deadline of your Project without our written approval. All information regarding the Project and all deliverables must be established in full detail beforehand.
Changes to the Project's specifications or deadline after a quotation has been agreed on are not to be taken as binding for us and the researchers. We also reserve the right to void the contract completely without providing a refund or a replacement for the Service, and not be bound by your request.
In any case, any quotation given is only valid for a limited time period, of which we will advise you (normally 2 days). You must have made your payment and sent us legible and complete proof of payment by that time in order to confirm your order.
It is at any time a breach of these TOS to send us false information, regardless of your intent. That includes, but is not limited to, your name (which to be the real and full first name and last name), address, and contact details, otherwise we reserve the right to cancel your Project without warning, explanation, replacement or refund. It is not our responsibility to check that the name you provide us with is your full name or that it is your real name. If it is not, you could have no legal rights under these TOS, since you entered into contract without properly identifying yourself.
Quotations, offers and agreements to provide the Service for you are retractable at any time from our side. If you have already paid, we will replace your Project with another one of similar specifications, as long as both agree on these new specifications.
Refunds
Issuing refunds is in our sole discretion. The method, the date and the currency of refunds is also a matter of our decision.
Because of the nature of the Service, which includes specialised recruitment, customised research, personalisation and access to a service structure we may offer to replace part or the whole of the deliverables of the Service, rather than provide a refund for any part or the whole of the Service that was not delivered on time. In that case, you will receive credit towards future use of the Service, to be used within one year from the date of cancellation.
Credit not used within one year from its issue date or notification, will be lost.
Refunds will not be made if a Project is delivered by its due date, or within a specific period from the agreed date. The period is specified in the TOS with regard to Delays.
If the Project IS NOT delivered on time (or we notify you that it will not be delivered on time), requests for refund must be made at the latest three days after you are notified about the non-delivery. After that period, you will be deemed to not want to receive a refund, replacement or other form of compensation or restitution. It is within our rights to reject requests for refunds. Only formal requests for refund using the proper procedure described below are regarded as requests.
If the Project IS delivered at any time, requests for revisions or requests for refund must be made within 24 hours from the time that we notify you of the delivery (i.e. when we send an email saying that your order has been completed). The allowed method for requests for revisions is to notify both the Administrator by email and the assigned researcher/writer by using our private message board.
The allowed method for requests for refund is to fill in the refund request form in full. After that period, you will be deemed to have accepted the Service without any dispute.
If you change the specifications of your Project after a quote has been given, you will not be entitled to a refund, since you may have changed the nature, scope, subject, specifications, object, delivery date and/or other aspect of the Project.
In order to formally request a refund, you must use the Refund Request form and provide adequate evidence pertaining to these Terms Of Service. The Refund Request form can be found at this address: http://www.1stClassProjects.com/refund.asp. Requests are only formal applications for refund and accepting or rejecting them is in our sole discretion.
When a refund request is accepted, we will require additional identification such as a scan or a valid passport in the name of the payee. The account holder to whom the refund will be issued has to be the same person with the person that made the payment.
Refunds may have Privacy implications, so you are advised to read the Privacy Policy with regard to Refunds.
Replacements
Replacements are Projects (or other piece of work) that is ordered by using credit you have in your account with us.
These should be ordered well in advance. Deadlines should be at least a month away from the date a replacement order is received for Projects of up to 10,000 words, or two months for Projects of 10,001 words upwards.
Distance Selling
Distance selling regulations do not apply to sales made for this Service. The Service falls under many categories of exemption because of its nature: [1] A specific period of delivery for the service is set, so no cancellation provisions apply; [2] the Service is personalised, therefore it is exempt; [3] the deliverables of the Service cannot be returned since they are virtual; [4] the Service deliverables fall under the category of computer software; [5] the Service begins when you make payment and you informed of this fact through the TOS.
Email communication
You recognise our right to not reply to your request(s) for a quotation or other emails in time or at all, or that we may reply at our sole discretion.
If a quotation is given, it is applicable for the Project as you have described it, with only the information you have given at the time. Should the specifications change, even slightly, the quotation may not be valid. That includes changes in the delivery date, size and subject.
Spam
Some Internet Service Providers (e.g. AOL) or Email Providers (e.g. Hotmail) may filter or block some or all of our emails to you, in an effort to keep your mailbox clear of anything that appears to their automated software to be spam. Such filtering systems are known to be very sensitive and can be set off for solicited (non-spam) emails. We do not accept responsibility for such behaviour on behalf of your Internet Service Provider, Email Provider or other party and we encourage you to register alternative email addresses for communication when making your first contact.
You hereby indemnify us against any such possibilities, of our emails not being received or being mis-sorted due to anti-spam filtering or any other technical problem.
Payments
All payments are to be made as specified in private communication with clients. If the payment is not received in full, we reserve the right to not start working on your Project until you have made full payment, unless otherwise agreed beforehand.
Service
We reserve the right to provide a "first come, first served" Service to our clients. If the work to be done for a specific period of time exceeds our workload capacity, then we reserve the right to make accepted contracts void. In such a case we will seek to advise you of that effect by email. This will release us of our duty and will not make us liable against you or any third party, directly or indirectly. We will offer to replace your order with another one.
Passing off
You do not have the right to attempt to pass off the work we supply you with as your own. We cannot be liable for whatever happens as a result of your dealings with our Service. We are not liable for your decision to attempt to pass off any work supplied by us as your own or as somebody else's. Should the Project receive a fail mark or receive unwanted attention, which has or does not have consequences on your degree, it is your sole responsibility.
Cancellation
You can cancel a Project for which you have paid. You can do so by sending an email to the Client Service Representative or Administrator. This can only happen on the same day that you paid, before the end of business. After that, the Project is considered to have been started and if cancelled it will be forfeited. If you cancel the Project on the day that you paid, then we hold 20% (twenty percent) of our fee for administrative expenses. The rest will be credit to your account to be used in the future for another Project.
You understand that for some Projects, most of the effort is done at the beginning, even before accepting payment, and therefore we deserve to be paid for our work at 100%, if the cooling off period has lapsed. There could also be the case that we have entered in agreement with a third party, to provide part or the whole of the work for your Project, and therefore cannot break our agreement with them.
Quality of work
Advertised level of good quality of work does not guarantee the quality of our work. We are making an effort to provide a good level for our Service, but we are not liable for whatever happens as a result of your doing business with us. If the result of our Service has consequences on your degree or other aspects of your life or anybody else's, it is solely your responsibility, not ours.
We offer you the possibility to have guaranteed results for your Project, as long as you check with us first. This is not our standard work, so we will need you to check with us before we can offer this service. This service will cost you double the quoted price for the normal unguaranteed work for a Project that would receive a pass grade (40% or more), two-and-a-half times for second class, or triple the normal unguaranteed work if it were to receive a first class grade (70% or more). We may not be able to offer this service to all Projects and we would have to consult with the researchers first, so you are advised to check in advance. Grades and marks can only refer to a process of independent marking selected by us, since you cannot submit the work supplied by us to a school, university, college or other educational institution.
When a Project is guaranteed for a certain grade, but receives a lower one, you will only be refunded for the part of the guarantee that the Project did not achieve. For example, if you buy a guarantee for first class and you only receive a pass grade, you will only be refunded for the difference between a what the Project cost you and what the Project would have cost you with a guarantee for a pass grade.
Research information which may be included in your research piece may not reflect your expectations and/or reality. Specifically, primary and / or secondary research data (such as data used for questionnaires, surveys, interviews, case studies and others) may be fictional.
Outsourcing
If we decide to outsource or subcontract your work to a third party, then the third party becomes bound by these terms and we are released of them. The fee of the third party may differ from the fee paid to us. We reserve our right to act as an intermediary. Should you require any changes to the work, we may direct you to the said third party to make them. In any case, your contract is with them, not with us.
Anonymity
To ensure your anonymity, we reserve the right to purge ("clean delete") your personal information and all other files and data related to you and your Project from our hard disks seven days after we have finished the work for you. If for any reason you lose, misplace, delete or purge the file(s) that were delivered to you, we may not be able to send you a copy.
Conditions of Service
All points of agreement herein are considered as conditions. The breach of any of these can result to our Service being cancelled. Warranties that may be different for each individual Project may be established in the communication that will follow between you and us.
Portions of the Service may be governed by posted guidelines, rules, emails, or other terms and conditions. All such guidelines, rules, terms and conditions are hereby incorporated by reference into these TOS. In the event of a conflict between such other guidelines, rules, terms and conditions and these TOS, the validity of the present TOS supersedes any conflicting language in these TOS and/or any other guidelines, rules, terms and conditions expressed.
Time of Delivery
Deliveries promised to be made on a non-working day (including Saturdays, Sundays, UK bank holidays and US public holidays) may be postponed for the next working day. In any case, these days should be considered as non-working days.
Deliveries of work are typically made in the evening of the date agreed, but we reserve the right to send you the Project deliverables up until 23:59 GMT-11 and still be in time.
Questions; Contact Us
If you have any questions about these TOS, you can contact us through our contact form, filling in all the fields (boxes). We will see that your question is answered as soon as possible.
Privacy policy
Use of this website is governed by a privacy policy, as set out below.
Intellectual Property
All rights regarding copyright, where the work is originally ours, remain ours. We own the copyright of all the information, data, or design we publish on our website, unless otherwise specified or unless it is owned by someone else. All rights are reserved and you cannot use this information for your own use, whatever that might be, nor transfer it to anybody else without our written permission. All work submitted to us where you claim to be the holder of the copyright, you transfer copyright to us irreversibly.
The work we supply can only be used by you for your own personal use. It cannot be transferred, sold to, leased to, rented to or shared with a third party.
Website visitor conduct
You will not at any point create fake emails that appear to have come from or gone to our domain name or any other domain name which may resemble ours.
You will not forge the headers, the body, the attachments or any other identifiers of emails that you have sent to us or that we have sent to you.
You will not submit or send us information that you know to be false, untrue, misleading, or misrepresenting the truth.
You will not send us information asking for quotations for assignments, dissertations, presentations or other Projects, if you do not sincerely mean to have us do them for you at prices that are in accordance with our pricing policy.
Robots exploring the website
Automated exploration of this website is only permitted if it is in accordance with our robots.txt file. Violations of the rules in this file constitute a breach of this agreement and cassation of any material you may have received, saved, or cached for any purpose, legal or otherwise.
Indemnity
You agree to indemnify and hold us and our operators, affiliates, officers, agents, owners, directors, employees, co-branders or other partners who may or may not be related to the sale, payment and/or production of the Service, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your trade and/or communication with us, the use of our Service, your connection to our Service, your violation of the TOS, or your violation of any rights of another.
Force Majeure
You will not hold us responsible in the event of a natural disaster, act of God, war, political instabilities, violence, death, accidents, power cuts, blackouts, or other significant event which may have an impact on the Service. You will also not hold us responsible at the event of electronic disaster, be it deliberate or otherwise (Denial of Service, Hacker Attack, Virus, Trojan Horse, limitation of access to resources, or other similar events) for any loss of work that we may suffer.
We cannot be held liable for not completing or delivering the work agreed where force majeure applies.
Modifications to Service
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, our Service (or any part thereof) without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
Size of deliverables (term modified on 2 May 2008 and is applicable to projects ordered from 3 May 2008 onwards)
The size of the deliverables is estimated based on its word count. A +/- 10% variation is allowed, unless otherwise agreed.
Where size is given in pages, each page can be approximately from 250 to 450 words (using these settings: Times New Roman, size 12, double-spaced, one heading, blank line after every paragraph, 1.5-inch page margins).
Word counts will normally not include words found in the appendices, cover page, footnotes, endnotes, references, Excel tables or charts. However, unless specifically agreed on a per-project basis, each cell in Excel may count as (1) a separate word if it has a simple value or (2) one word per calculation if it contains a formula. The same rule may also apply to Databases, where each field of each record may count as a separate word.
No resale of Service
You agree not to reproduce, duplicate, modify, hack, copy, sell, trade, resell or exploit for any purposes, any portion of our Service, use of our Service, or access to our Service.
Communication
You will need to contact us by using the contact form on the website at least 7 days before the agreed delivery date of your Project, in order to ensure timely delivery, and ask that your Project be delivered on the agreed date.
You will also need to be available by email for the duration of the Service, as it may be required that we ask you a question with regard to work you need done.
Links
We may provide links to other World Wide Web sites or resources. Since we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources or their content, and we do not endorse and we are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You also acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Limitation of liability
You understand and agree that we shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits or income, access to a degree, diploma, certificate or part of it, expulsion, suspension, loss of goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages by you or others), resulting from: [1] the use of or the inability to use our Service; [2] the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or communication received or transaction entered into through or from the Service; [3] unauthorised access to or alteration of your transmissions or data; [4] statements or conduct of any third party with regard to the Service; or [5] any other matter relating to the Service.
Even if for any reason we are found to be liable, our liability cannot exceed the value of $10 (United States Dollars) per Project.
For each Project, we will undertake further liability at a supplementary charge which will be no less than double the price of the quotation for the work. We will need to be advised seven days before making payment, if you want to use that option.
Delays
Delays of up to a month from the agreed date of delivery do not constitute a violation of these terms and should be expected. This period of delay can be extended to 18 months, if we have not found a qualified researcher or if the researcher did not deliver an acceptable piece of work in time.
Projects that are late beyond these periods can be replaced with other Projects.
Misrepresentation
If you misrepresent the quality or the volume of work required for your Project, you may not be entitled to a refund or to Project deliverables, because of the time that we will have spent working on your Projects. Misrepresentation includes but is not limited to: withholding information about the Project, presenting altered information, or presenting quotes of third parties that do not correspond to the truth.
References
We reserve the right to not include references, bibliography or sources of where the research material was found.
If we do include that information, we do not guarantee the referencing style that will be used, i.e. if it will in Harvard, APA, footnotes, endnotes or adhere to another referencing style.
Arbitration
In the event of a dispute between you and us, we may require that you submit to the jurisdiction in accordance with the Arbitration Act 1996 for the time being in force as a legally binding alternative to court action.
Competence of Courts
Should disagreements between you and us arise from the present contractual relationship, and we do not wish that you submit to the jurisdiction in accordance with the Arbitration Act 1996, you pledge to seek an extrajudicial agreement before bringing the case to a court of law or other judicial authority or principle. You will do so by specifically contacting us and explaining your reasons for disagreeing, and what it is that you seek in retaliation.
The parties, that is you and us, agree that any court litigation arising from their contractual relationship is of the exclusive competence of the courts of England and Wales, where we are based. This is also the place where the sale is considered to have been made (regardless of the country where you have paid, except for tax purposes) and also the place where the Service is considered to be delivered.
Statute of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of our Service or the TOS must be filed within one (1) month after such claim or cause of action arose or be forever barred.
Disclaimer for the Service
You agree that where we or an employee, subcontractor, affiliate, agent or partner of ours has been involved in your Project, you will indemnify us and them for the quality and originality of the content, date of delivery and all aspects regarding your Project deliverable(s) with regard to this Service. We cannot be held liable for PLAGIARISM, or COPYING from unreferenced sources even when all of your deliverables have been copied from a single source without reference.
You will also indemnify us and any third parties involved with the Service, with regard to the FORMAT and SUITABILITY of the Service and its products (deliverables). The Service SHOULD NOT be used for official university business and you should NOT count on us to give you a product that will satisfy your criteria.
Finally, you do understand that the same deliverables may be sold or distributed to more than one person.
Waiver and Severability of Terms
Our failure or delay to exercise or to enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
Disclaimer for Website
Information and other data that is provided from this website is for promotional purposes only. Neither we nor does any other organisation or individual shall be liable for any errors, delays, misrepresentations, deficiencies, exaggerations, inconsistencies or shortcomings in the content of these pages. The content of these pages is unaudited.
By accessing our website, you, the user agree not to distribute the information found herein in a way that may be damaging, unflattering or contrary to our interests.
Where links are provided on the website or from private communication, you should not assume that we are in any way connected to the organisations or individuals that the links point to.
All of the content of the pages of this website is provided as an information guide only and should not be relied upon as a substitute for your own research or independent advice. No responsibility is accepted by or on behalf of the operators of this website for any errors, omissions, or misleading statements on these pages or any site to which these pages connect or link to, including any feature or aspect of such site or pages, regardless of provider.
No mention of any organisation, company or individual, whether on these pages or other sites to which these pages are linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual as the part of this website.
This agreement
If any part (word, phrase, sentence or paragraph) of this agreement is for any reason found to be void for any circumstances, the rest of the agreement does not become void. Headings of paragraphs do not constitute a binding part of this agreement.
